SHIPPING POLICY
All orders are processed within 2-3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
​
Standard Ground Shipping
(5-10 business days) FedEx Ground $9.95
(3-5 business days) FedEx Express $15.95
​
*Free shipping on orders of $50 or more.
​
Overnight delivery is only available for orders with delivery addresses within the continental United States.
​
Shipment Confirmation and Order Tracking
​
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
RETURN POLICY
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us via email with details of the product and the defect.
​
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
​
To return the item you purchased, please mail it.
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
CUSTOMER SERVICE
For any further questions, please contact us at everythingsyelle@gmail.com